Refund Policy
Last updated: May 2026
Welcome to GrowFrame. Please read this Refund Policy carefully before purchasing or subscribing to any of our services.
By engaging with GrowFrame, you agree to the terms outlined below.
1. No Refund Policy
All payments made to GrowFrame are non-refundable.
Due to the nature of digital creative services, time allocation, production scheduling, and ongoing creative work, we do not offer refunds once:
a subscription cycle has started,
a project has begun,
or creative work has been initiated.
This policy applies to all:
subscription plans,
custom projects,
creative retainers,
consultations,
and additional service purchases.
2. Subscription Billing
GrowFrame operates on a prepaid monthly subscription model.
Clients are responsible for reviewing:
selected plans,
service scope,
pricing,
and deliverables
before completing payment.
Once payment is submitted, the billing cycle is considered active and non-refundable.
3. Unused Requests
Unused creative requests, unused revision opportunities, or remaining subscription time do not qualify for:
refunds,
credits,
partial reimbursements,
or cash compensation.
Requests reset according to the active subscription period unless otherwise agreed upon in writing.
4. Project Delays
GrowFrame is not responsible for delays caused by:
missing client assets,
delayed feedback,
incomplete instructions,
communication issues,
or approval bottlenecks.
Such delays do not qualify for refunds or partial reimbursement.
5. Client Dissatisfaction
We aim to provide high-quality creative services and collaborative revisions throughout every project.
If a client is dissatisfied with a deliverable, GrowFrame will provide reasonable revisions within the agreed project scope. However, dissatisfaction alone does not qualify for refunds once work has commenced.
6. Subscription Cancellation
Clients may cancel future renewals before the next billing cycle begins.
Cancellation prevents future charges but does not provide refunds for:
current billing periods,
partially used subscription months,
or completed work.
Services remain active until the end of the current billing cycle unless otherwise stated.
7. Chargebacks & Payment Disputes
Initiating unauthorized chargebacks or payment disputes for completed or ongoing work may result in:
immediate suspension of services,
termination of active subscriptions,
removal of project access,
and potential legal action if necessary.
Clients are encouraged to contact GrowFrame directly to resolve any concerns before initiating disputes through payment providers.
8. Policy Updates
GrowFrame reserves the right to modify or update this Refund Policy at any time without prior notice.
Continued use of our services after policy updates constitutes acceptance of the revised terms.
9. Contact
For questions regarding this Refund Policy, please contact: